About Us
You may think that a phone case is just an accessory that protects your device, but this detail can also fully reflect your style and personality. Aertemisi is the best solution if you are looking for something really special and unique.
Aertemisi Cases are designed and made with love in sunny Wuhan, Hubei! We started making cases because we wanted something a little different. We wanted something that represented us.
Legal Business Name: Aertemisi E-Commerce Studios
Payment
AliExpress supports Visa, MasterCard, Maestro Debit Card, Western Union, and wire transfer via banks. To learn more about payment methods on AliExpress, please refer to http://ift.tt/2qblOd2
Shipment
When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3 - 7 days once your payment is completed. ( for stock items 1-3 days to prepare your order , out of stock items need 3-7 days)
All products will be tested strictly before shipping. We ship to Aliexpress\'s address ONLY. Please make sure your address in Aliexpress is matched with your shipping address before you pay. And Russian buyer please leave us your full name, which is very important.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. We are not responsible for import duty fees and we are not making profit or money out of this. Every country has different import fees. We recommend you to please contact your postal service to acquire more information regarding import fees in your country.
We are unable to control the delivery time because it is processed by Third-party service, but if the parcel has not arrive within expected time, please contact us,we will help you to track it and give you a satisfied reply.
China Post Ordinary Small Packet Plus is the part of China Post with tracking parcel only in China. You can\'t track location in your country. But please don\'t worry about it .You will receive the package normally.
China Post Ordinary Small Packet Plus and China Post Register Mail is an economical and slow shipping service. Normally it will take about 15 - 60 days to arrive destination country from China.
China EMS / ePacket is a fast global courier service by China Post. Normally it will take about 7 - 15 days to arrive destination country from China.
If you are in urgent need of our products, you can also choose DHL UPS FedEx TNT. It will take about 3-7 days to arrive destination countries ship from China.
Returns
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund . The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
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